Influencing Stakeholders: Dealing with Power and Dynamics in Teams and Networks

edX Influencing Stakeholders: Dealing with Power and Dynamics in Teams and Networks

Platform
edX
Provider
Delft University of Technology
Effort
4-5 hours/week
Length
5 weeks
Language
English
Credentials
Paid Certificate Available
Part of
Course Link
Overview
Engineers have unique skills that give them the potential to be highly competent business leaders. As leaders, engineers have clear advantages: they are analytical, technically skilled, project-based, good with numbers and well-used to problem-solving. However, engineers cannot rely on this skillset alone when exercising leadership in today’s world. Problems have to be solved within complex networks of stakeholders, each with their own dynamics, interests, perspectives and power.

In this course you will learn how to develop and apply an additional mindset. You will learn about power and interests in networks of autonomous actors. You will gain experience in leading groups and learn to define roles and norms. You will learn how to deal with group dynamics such as conflict and cooperation and how to motivate group members to ensure successful group performance.

This course helps you to answer questions such as: How should you deal with information asymmetry? How can you deal with resistance? How to build trust with stakeholders with different interests? We call this the influencing mindset - because you will have to operate in such a way, that your teams and stakeholders are motivated to support you.

The content of the course is diverse and includes videos, real-world assignments and practical skills such as negotiation and dealing with group issues.

LICENSE
The course materials of this course are Copyright Delft University of Technology and are licensed under a Creative Commons Attribution-NonCommercial-ShareAlike (CC-BY-NC-SA) 4.0 International License.

What you'll learn
  • How to encourage multiple stakeholders with different interests to cooperate
  • How to recognize team dynamics and handle both individual and team issues
  • To understand the tacit ‘rules of the game’ of interacting in a complex world
  • Develop and apply an influencing mindset
Taught by
Hans de Bruijn and Gerdien de Vries

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